Shipping charge is based on the exact weight of the products, not flat shipping rate. Your shipping charges are automatically calculated from the Shopify system, based on the combined weight of the products in your cart. You can calculate your exact shipping charges from your cart using "Get shipping estimates" calculator before checkout.
IMPORTANT NOTE: All my products are made to order, designed and handmade by me! So Please allow 5 то 7 business days for production, depending on the volume of work and amount of orders that needs to be fulfilled. Once printed and sewn I carefully inspect your order for defects and send it with USPS Recorded Priority mail or DHL Express / FedEx Express Expedited shipping, depending on the weight of your order / For example an order below 0.5 kg. would be sent via USPS International service and all bedding sets, XL wall tapestries and wall murals that are more than 0,5 kg. will be send via FedEx / DHL Express courier/. You can check your shipping service in your Order confirmation e-mail.
Location: I am based in Bulgaria, Europe. All items are designed and produced from my studio locally. I can send Worlwide. I do not use dropshipping from China or any other location, other than Bulgaria. I am not part of any affiliate program. If you find my designs on other places, please be aware that they are not an original ARTBEDDING product.
*** IMPORTANT: Please note that I am not responsible for any duties/taxes/VAT/import/handling fees charged by other countries at customs. These charges are imposed by the destination country and are solely the responsibility of the buyer. If you are not sure if you qualify for Import/Duty tax please check before ordering. Each destination country has a different minimal set up limits for imports from European Union. / USA, Canda, Australia are not charged/;
I offer USPS International Priority Recorded Signed for delivery service / postage fees include tracking information on the package/ for orders up to 0,5 kg.
I have combined shipping charge for multiple items / based on the combined weight of your order/. Shipping method is selected automatically from the system based on the weight of your purchased item(s).
*** All Shipping & handling fees are the minimum amount I need to send your item and they are based on the weight of the order and zoning. In most cases I cover a part of the shipping charges also. Please have in mind that I have to use Express International service and I made sure that you get the fastest service on the price of a regular postal service. If you have any doubts you can check shipping charges for Express service on FedEx / DHL Express websites.
In your cart you can use Shipping Estimate charge calculator to check your charges before you proceed to checkout.
*** DELIVERY TIME: Delivery time for USPS International Recorded Priority mail service from Bulgaria, Europe is up to 10 business days after dispatch for the United States and Canada, 5 to 7 business days for European countries and up to 14 business days for the Rest of the World. Please allow some extra time to receive your order as sometimes there might be a delay due to weather or any other circumstances as custom checks, Holidays and etc. I will always provide a tracking number so that both you and me can trace your shipment!
DHL Express / FedEx Express service takes 3 to 5 business days for USA, Canada and 5 to 7 days for rest of the World and up to 3 days for EU. I made sure that distance will not be an issue and you will not have to wait long to receive your item. Shipping with DHL / FedEx is fast and secure.
DHL Express/ FedEx Express does not deliver to PO.BOX as they have strict Proof of Delivery Signature policy. I would need a phisical address in order to use Express service. If you provided PO. BOX please send me an e-mail to firstname.lastname@example.org or I will contact you prior shipping.
For shipping of your order I will use THE ADDRESS YOU PROVIDE AT THE TIME OF CHECKOUT. Please check your receipt and ensure that your shipping address is correct . Providing correct shipping address will prevent your order from loss. If this is the case I am not to be held responsible. If however some address is incorrect and I do receive your order back I can resend it again to the correct address that you provide if you are willing to pay the additional shipping charge. If you contact me before sending I can correct your shipping info but I can not do it after I dispatch it.
All my products are MADE TO ORDER !!! I do not hold a stock of it.
Orders canceled before shipping may be subject to a materials fee. In case you changed your mind please react straight away / not later than 2 days after order/ and do not wait until I already produced your order and invested time, efforts and materials that are due to your personal design choice, size and finish/; Material fees are between $40 - $70 USD, depending on the size of your bedding set and $15- $40 for wall tapestries.
Cancellations and Returns are NOT accepted at any time for Custom size prints. Please order carefully!
If you are unsure about the size or color you need please read the information I give on each individual listing or request more information to clear any questions or concerns you may have! If you have additional questions contact me on email@example.com. I try to give as much detailed information as I can regarding each product.
The ARTBEDDING Boutique stands behind the quality of everything we sell and hope you’re happy with your product.
If you’re unsatisfied with products you purchased from ARTBEDDING, you can return your item(s) as follows:
Just a note: You are responsible for return shipping fees. All merchandise must be unworn and in the same condition it was received.
Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. Any outbound shipping charges paid will not be refunded if the order is returned.
Returns processing and credits will be issued within 3 business days of receipt of your returned item(s).
You will be notified by email once your refund has been applied.
The refund will be applied to the credit card or other method of payment initially used to make the purchase. Please note that depending on your financial institution, it may take an additional 2-10 business days after your credit is applied for it to be reflected on your statement if you used a credit card (up to 30 days for internationally-issued cards).
For returns you can use the address on your shipping /waybill lable or please use the address below:
Fashion Zone Ltd.
k-s Izgrev, bl.25/9/1/2
The items you have received are damaged
The items you have received are incorrect
Please within 5 calendar days of receiving the order, mention your Name, Order Number and clearly describe the problem with your item. We will give you clear and simple instructions. You may be asked to send us some pictures of the incorrect items.
CUSTOM ORDERS: A Custom Order is any item made to an individual’s specifications. Once purchased, it cannot be returned for any reason. Please order carefully! Once a design and price have been agreed upon, a 50% non-refundable deposit may be required, with the balance due at completion.
I do not accept Returns for an exchange as I do not hold stock. All my products are made-to-order !!!
Order carefully and have a Happy Shopping!
*If you need custom sizes please contact me for details via chat or directly on firstname.lastname@example.org. As all my items are made to order I have full control over the production process /sizes, color palettes, designs etc./;
For my Shipping and Return policy please read HERE